Translation Disclaimer: This document is a translation of the original Portuguese version. In the event of any discrepancies or inconsistencies between this translation and the original Portuguese version, the Portuguese version shall prevail and govern the interpretation of these terms.
📜 Global Terms of Use (Master)
Ation Studios | Version 2026.1
1. Overview
Welcome to Ation Studios. These Global Terms of Use ("Master Terms") govern the access and use of all our products, from digital games to corporate solutions.
✨ Friendly Summary (Because we know contracts can be boring, but they are important!)
Who are we? We are Ation Studios, a passionate team creating games and experiences that inspire happiness and connect people.
What are you agreeing to? By playing or using our services, you agree to:
- Respect our community and our rules.
- Not use hacks, cheats, or have toxic behavior.
- Take good care of your account (it's your responsibility!).
Be creative, but respectful: We love mods, fan games, and streamer content! We only ask that you:
- Always promote a collaborative and inclusive environment.
- Commercialization: Remember, selling the game itself or reverse engineering is prohibited. For Mods, direct sales are prohibited, but we accept voluntary support for your development time (e.g., Patreon, donations), provided the content is released for free to the public without permanent paywalls.
We need to talk about security:
- Minors (users in Brazil): In compliance with the ECA Digital (Law 15.211/2025), depending on the product being used, we may request documentation as proof of age. If the product involves account creation, registration, or interactive features, minors under 16 will need to link their account to a legal guardian. Products with social contact features (chats, multiplayer) require this linking obligatorily. Users outside of Brazil are subject to the applicable rules of their region's legislation, as indicated in the Addendums.
- Privacy: Your privacy is sacred; see our Privacy Policy for details.
Questions? We are here! Reach out through our Support Portal.
To ensure you read only what is relevant to your case, we divided the specific rules into Addendums. This document covers the General Rules that apply to everyone.
2. Access to Specific Documents (Addendums)
Besides these general rules, you must read the Addendum that corresponds to the product you are using. The Addendum rules take precedence in case of conflict with this general document.
🎮 For Gamers (B2C)
If you play our PC, Console, or Mobile titles. 👉 Click here to read Addendum A: Game and Community Rules (Covers: Conduct, Cheating, Mods, Store Refunds)
💼 For Companies (B2B)
If you use our SaaS, APIs, or Corporate Solutions. 👉 Click here to read Addendum B: SaaS Services and Contracts (Covers: SLA, Billing, Liability Limitation, Whitelabel)
3. General Provisions (Applicable to All)
3.1 Definitions
- Ation Studios: The service provider.
- Services: Any game, website, software, or API provided by Ation.
- You: The user (Natural or Legal Person) accessing the services.
- Intellectual Property: Trademarks, codes, arts, and designs.
3.2 Use License
Ation grants you a limited, non-exclusive, non-transferable, and revocable license to use the Services.
- Revocability: The license can be revoked for violations of these Terms or fraudulent use (immediate effect), judicial order, risk to the platform's security, or service termination (with at least a 30 days notice).
- ❌ You CANNOT: Copy, sell (except for authorized B2B), reverse engineer the source code, or impersonate Ation Studios.
3.3 Your Account
You are responsible for the security of your credentials. Any action performed through your account will be deemed yours.
- Ation reserves the right to suspend or ban accounts that violate these Terms or the specific Addendums.
3.4 Intellectual Property
All rights over the Services (including characters, storylines, source code, and music) exclusively belong to Ation Studios or its licensors. Using the services does not transfer ownership to you.
3.5 Privacy and Data
The processing of your personal data is governed by our Global Privacy Policy. By accepting these Terms, you acknowledge having read and understood how we treat your data.
3.6 Warranty Limitation ("As Is")
Our services are provided "as is".
- We do not guarantee that the services will be uninterrupted or error-free.
- We are not responsible for failures arising from incompatible hardware, internet providers, or force majeure events.
3.7 Force Majeure
Neither party will be liable for failures or delays in fulfilling their obligations (except for payment) caused by events beyond their reasonable control, including natural disasters, wars, terrorist attacks, massive internet outages, pandemics, or government regulations.
3.8 Beta Testing and Early Access
Occasionally, we might release "Beta", "Early Access", or "Test" product versions.
- Instability: These versions might contain bugs, crashes, or incomplete features. You acknowledge the inherent risks in software under development. Ation Studios' maximum liability for any proven and direct damages resulting from the use of these versions (Beta/Early Access/Test) is limited to the amount paid for access to the product, excluding indemnities for indirect damages, loss of profits, or hardware damages, except in cases of insurmountable objective liability provided by applicable consumer protection laws.
- Feedback: Your feedback is crucial! By participating, you agree that we may use your suggestions to improve the game without any obligation for compensation.
3.9 Amendments to these Terms
We may update these Terms to reflect legal or service modifications.
- Notice: We will notify you of any relevant changes (e.g., by e-mail or in-game warning) with at least a 10-day notice.
- Acceptance: Continued use of the services after this period constitutes acceptance of the new rules. If you do not agree, you must halt the use of the services.
3.10 Dispute Resolution
Ation Studios believes that the vast majority of problems can be solved simply and directly. If you have any doubts or problems, our first step is always conversation — reach out to support before taking any other measures. The dispute resolution methodology (amicable, mediation, or arbitral) and applicable jurisdiction will be defined according to the nature of your relationship with Ation Studios, under the terms of the Specific Addendums (Addendum A for Consumers / Addendum B for Corporate Customers). In any case, Ation Studios' services are operated from Brazil and under its laws.
3.11 Jurisdiction and Base Legislation
These Terms are governed by the laws of the Federative Republic of Brazil. The competent venue and dispute resolution methodology will be defined by the Addendums applicable to the used product. For urgent measures aiming at Intellectual Property protection, the venue of the Ation Studios' headquarters district is elected, with express waiver of any other, except for imperative local legislation to the contrary.
Legal Contact: For legal notices and formal inquiries, access our Support Portal (select the category "Legal Subject / legal").
🎮 Addendum A: Terms of Use for Games (B2C)
Ation Studios | Valid for: PC, Consoles, Mobile, and Web
This document is an integral part of the Global Terms of Use.
1. Rules of Conduct and "Fair Play"
Our goal is fun. To ensure that, some attitudes are prohibited:
- Cheating: Use of hacks, bots, macros, or exploiting flaws (exploits) to gain an advantage.
- Toxicity: Hate speech, harassment, threats, or discrimination in voice or text chat.
- RMT (Real Money Trade): Selling accounts, items, or in-game currency for real money outside of official stores.
- Impersonation: Pretending to be an Ation Studios employee (Admin/GM).
Age Verification (by Region): Access rules for minors vary according to the user's local legislation:
- Brazil (ECA Digital - Law 15.211/2025):
- Users 16 years old or older may create an account upon simple validation (e-mail or SMS).
- Users under 16 will have their registration flow blocked and be redirected to the Parental Authorization Portal, where the legal guardian must authorize and link the account, with the possibility of configuring access limits.
- Accounts without parental validation concluded within 30 days will be preventatively suspended.
- Products with social contact features (chat, multiplayer) require this linking obligatorily, regardless of age.
- Europe (GDPR): The processing of data from minors under 16 years old requires consent from the legal guardian. Access to features involving data collection will be conditional upon age verification compatible with the laws of the user's country within the EU.
- United States (COPPA): For users under 13 years old, Ation Studios requires Verifiable Parental Consent (VPC) before any collection of personal data.
- Other regions: We apply the most restrictive policy compatible with identifiable local legislation. Users who do not declare their region are subject to Brazilian requirements as a standard.
🛑 Penalties: Violation of these rules can lead to a warning, temporary suspension, or permanent ban.
- Evidence: Sanctions will be applied based on clear evidence, such as server logs, gameplay recordings, or third-party reports. Ation Studios will make this evidence available to the user upon request. Access to evidence will be provided while respecting the confidentiality and privacy of third parties involved, in accordance with the LGPD.
- Appeal: Banned users may contest the decision via a support ticket within 30 days. Ation will review the case within reasonable timeframes. Human moderation decisions in the 2nd instance are final.
2. User Generated Content (UGC) and Mods
We want to see your creativity! We define 4 categories of IP use:
a) Content WITHIN the Game
Things you create or edit using tools from the game itself (Map Editor, custom in-game Skins, and Saves).
- Rule: This content stays on our platform and can be extracted for sharing (e.g., Steam Workshop), but these must not be sold.
- License: By creating UGC, you grant Ation Studios a free, perpetual, irrevocable, and global license to use, host, modify, and promote your content inside the game and in marketing materials.
b) Content ABOUT the Game (Social Media)
YouTube videos, Twitch streams, Fanarts, Reviews.
- Rule: Allowed! You can monetize this content on media platforms. We only ask for respect and spoiler warnings.
c) Content FOR the Game (Mods)
Code or asset modifications that run on top of the game.
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Rule: Creation Free! You may freely create and share your mods. However, direct monetization (selling the Mod) is strictly prohibited. Voluntary support formats are acceptable, such as donations (Ko-fi) or crowdfunding development time (Patreon), so long as the Mod is eventually made available to the public for free and without permanent payment barriers (paywalls). Your mods must not contain viruses, crypto-mining, or inappropriate content (explicit pornography or extreme violence, or any content that Ation Studios, in its sole discretion, deems to violate community guidelines). Mature themes are allowed if flagged.
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License and Authorization of Use: By creating and publishing a Mod, you grant Ation Studios a free, perpetual, irrevocable, and global license regarding the economic rights of the Mod to use, host, display, and promote your Mod in materials related to the game (e.g., trailers, showcases, and marketing materials), with credit given to the creator whenever technically viable. Additionally, you expressly declare that you authorize the uses described above as legitimate uses of your work that do not violate the Mod's integrity nor harm your honor or reputation, under the terms of Art. 24 of Law 9.610/98 (Brazilian Copyright Law). If you feel, at any subsequent time, that any specific use violates your reputation, you must notify Ation Studios in writing through our Support Portal; Ation will evaluate the removal of the contested use within a reasonable timeframe, without this invalidating the other rights granted.
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Disclaimer: Ation Studios is not responsible for any damages, losses, or rights violations resulting from content created by third parties.
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Notice and Takedown: Ation Studios respects intellectual property rights globally and operates under the main regional laws:
- Brazil: Marco Civil da Internet (Law 12.965/2014).
- United States: DMCA (Digital Millennium Copyright Act) — 17 U.S.C. § 512.
- European Union: Digital Services Act (DSA) and EU Copyright Directive (Directive 2019/790). If you believe that a user-generated content violates your copyrights or those of third parties, submit a request on our Support Portal with the evidence. Ation will evaluate and may remove the content in accordance with the legislation applicable to your region.
d) "Fun Games" (Fan Games)
Games built from scratch inspired by our IP.
- Rule: Permitted as long as access to the game is Free. Voluntary donations (e.g., Patreon, Ko-fi) are acceptable, provided they do not constitute a "sale" of access to the game.
- ⚖️ Safe Harbor Clause: Ation Studios may demand the removal of any Fangame that infringes registered trademarks, causes brand confusion, or harms Ation Studios' reputation.
3. Purchases and Refunds
- Intermediaries: You purchase our games on Steam, Epic, PSN, Xbox, etc. Therefore, your payment contract is with THEM.
- Refund: Must be requested directly to the store where you made the purchase (e.g., Steam Support), following their rules and deadlines. Ation Studios does not have technical access to issue a chargeback to your credit card.
4. Virtual Items
Any internal item or currency purchased in the game is a License of Access, not actual property. Ation may balance, alter, or remove items if necessary for the health of the game.
4.1 Random Reward Mechanics (Loot Boxes)
In compliance with Law No. 15.211/2025 (ECA Digital), which equates random reward mechanics (loot boxes, item boxes, gacha) to gambling-like practices when offered to minors:
- Ation Studios reserves the right to block the acquisition of any random reward mechanic for users identified as being under 18 years old, regardless of the distribution platform.
- This block is automatic for accounts linked to the Parental Authorization Portal (users under 16) and via verified self-declaration for users between 16 and 17 years old.
- Any future Ation Studios titles that implement such mechanics will describe their specific control mechanisms in the respective product material.
Privacy: Details regarding telemetry and game data are in the Privacy Addendum for Games.
5. Support and Dispute Resolution (B2C)
Ation Studios believes that the overwhelming majority of situations can be resolved with good communication. Before taking any other measure, we invite you to open a request on our Support Portal. Our team will exert its best efforts to analyze and respond to your request as quickly as possible, with an estimated timeframe of 5 business days from receipt.
Our services are operated from Brazil, and the entire contractual relationship is governed by Brazilian law. Users from any region of the world have their local rights respected as described in this Addendum, but any issues not resolved amicably remain subject to the Brazilian legal system and jurisdiction, as defined in the Global Terms of Use.
💼 Addendum B: SaaS and B2B Terms of Use
Ation Studios | Valid for: Cloud Platforms, APIs, and Corporate Contracts
This document is an integral part of the Global Terms of Use.
1. Authorized Commercial Use and Acceptable Use
By acquiring an Enterprise or SaaS plan, your company receives the right to use our tools for commercial purposes, profit, and management of your own clients, in accordance with the limits of the chosen plan (number of seats, API requests, etc.).
Expressly Prohibited Uses: It is forbidden to use Ation Studios' services for:
- Reverse engineering, decompilation, or unauthorized access to the source code;
- Competitive benchmarking without prior written authorization;
- Automated data extraction (scraping), data collection via bots, or technical limits bypass;
- Training or fine-tuning Artificial Intelligence models;
- Creating a competing product or service;
- Unauthorized resale of access or service outputs;
- Spam, phishing, malware distribution, cryptocurrency mining, illegal content storage;
- Any illicit activity or one that poses a risk to the platform, third parties, or Ation Studios.
Suspension for Abuse: Ation may immediately suspend or limit Customer access, without prior notice, upon identifying abusive, illegal, fraudulent, unsafe, excessive use, or use that represents a technical, financial, reputational, or regulatory risk to the platform, third parties, or Ation Studios itself.
2. Payment and Blocking
- Billing: Services are prepaid or billed monthly according to the contract.
- Default: A delay of more than 7 days in payment (after billing notification) might result in the temporary suspension of the service. After 30 days, the account may be canceled and the data archived.
- Cancellation and Refund:
- Trial Period: When available for the contracted product, the testing period entails no charges. The customer uses the product for free during the trial and may end access at no cost.
- Post-Contracting (7 days): After effective contracting and billing, the customer has 7 consecutive days to request the cancellation with a full refund of the amount paid, free of fines or fees, as a commercial liberality from Ation Studios. After this period, the payment is final, and there are no pro-rata refunds for unused time.
- Reasonable Use Condition (Fair Use): The right to a full refund is conditional on the reasonable use of the platform during the period. The refund may be denied or made proportional if Ation identifies substantial use, data extraction, automation, massive access, reverse engineering, competitive benchmark, or any use incompatible with a mere evaluation of the service. As an indicative guideline, consumption superior to 10% of the monthly resource quota (e.g., API requests, processing hours, data volume) will presume effective utilization. Consumption beyond this parameter can configure tacit waiver of the right to a refund, authorizing Ation to charge proportionally for the consumed resource.
- The parties expressly acknowledge that this relationship is of a strictly commercial nature (B2B), ruled by the Brazilian Civil Code, overriding the Consumer Defense Code parameters.
3. Service Level Agreement (SLA)
For Business/Enterprise plans:
- Target Availability: 98% monthly Uptime for Business plans; 99.5% for Enterprise plans (as specified in the contract). Availability is measured monthly, excluding scheduled maintenance windows, third-party infrastructure incidents (e.g., cloud providers), and force majeure events.
- Service Credits: If availability falls below the target, the Customer may request proportional credits on the next invoice, by opening a formal ticket within 15 days after the incident. Requests outside the deadline will not be processed. Credits are capped at 100% of the monthly amount paid and constitute the sole remedy owed by Ation in case of unavailability, excluding any other compensation.
- Maintenance: Scheduled maintenance windows will be communicated with at least 7 days' notice. Critical security incidents (e.g., Zero-Day attacks, active leaks) permit immediate action without prior notice — within the shortest reasonably possible timeframe — aiming to protect data and platform integrity. Announced maintenances and third-party incidents do not count as unavailability for SLA purposes.
4. Business Liability Limitation (Liability Cap)
Unlike consumer relations, in B2B relations (Company to Company), we agree that:
- Ation Studios' total financial liability for any proven direct damages will be capped at the total amount paid by your Company to Ation in the 3 (three) months prior to the incident.
- Exception: This limit does not apply in cases of proven fraud or gross negligence by Ation Studios.
- Broad Exclusion: Under no circumstances will Ation be liable for: loss of profits; loss of revenue; reputational damages or goodwill; loss of commercial opportunities or contracts; loss of data unbacked by the Customer; business interruption; cost of replacement solution; incidental, special, punitive, or consequential damages; or damages caused by misuse of the platform by the Customer's team — even if Ation has been previously advised of the possibility of such damages.
- Backup Obligation: The Customer is responsible for maintaining independent backup copies of their data. Ation may maintain internal backups for operational continuity without guaranteeing full retention, complete restoration, or availability for all plans, except as otherwise specified in an Enterprise contract.
- Force Majeure: Failures arising from unpredictable events (e.g., AWS regional outage, natural disasters, massive-scale DDoS attacks) do not configure an SLA breach.
- Continuity: In case of discontinuation of the SaaS service, Ation will make reasonable efforts to provide tools for data export with a minimum notice of 90 days, when technically viable, in a reasonably usable format.
5. Confidentiality, Data, and Responsibility for Content
Both parties vow to maintain secrecy over technical and commercial information exchanged during the contract's term.
- The processing of personal data in the B2B context follows the SaaS Privacy Addendum.
- Data Processing Agreement (DPA): The parties agree to enter into a DPA that details data protection obligations, including technical and organizational measures, data subject rights, and incident notification procedures, in compliance with the LGPD and GDPR when applicable.
- ECA Digital Compliance (Law 15.211/2025) by the Controller: When Ation Studios' technology is used by the customer to serve end users (B2C), the customer, acting as the Controller of those users' data, assumes full responsibility for compliance with Law No. 15.211/2025 (ECA Digital), including the implementation of adequate age verification and parental control mechanisms. Ation Studios, in its capacity as Infrastructure Processor, is exempt from liability for violations resulting from the Controller's failure to verify.
- Customer Responsibility for Content and Indemnification: The Customer declares and warrants holding all rights, authorizations, and legal bases necessary to collect, use, and input onto the platform any data, content, files, or information. The Customer shall be exclusively responsible for the content hosted, processed, or transmitted through the services. The Customer agrees to defend, indemnify, and hold Ation Studios, its directors, employees, and partners harmless against any claims, fines, losses, lawsuits, damages, attorney's fees, and sanctions arising from: (i) misuse of the platform; (ii) violation of laws by the Customer or its users; (iii) unauthorizedly submitted data; (iv) infringement of intellectual property; (v) non-compliance with the LGPD, GDPR, or applicable legislation.
- Data Ownership and Operating License: All data and content submitted by the Customer remain the Customer's property. The Customer grants Ation a limited, non-exclusive, and temporary license solely to host, process, transmit, store, and display such data to the extent necessary to provide the contracted services. Ation Studios guarantees that the private data inputted by the Customer into closed environments (SaaS) will not be used to train, fine-tune, or feed foundational Artificial Intelligence models of Ation or third parties without the Customer's express consent (opt-in).
6. Price Adjustment
Ation Studios may adjust plan prices with a 30-day prior notice, based on inflation (IPCA or equivalent index), exchange rate variations, infrastructure costs, or modifications in the scope of the contracted services. Continued use of the service after a price adjustment takes effect constitutes acceptance of the new conditions. If the Customer disagrees with a price adjustment motivated by factors other than official inflation indices (e.g., exchange variation or infrastructure costs), they may terminate the contract without paying a termination penalty, via written notice to the Support Portal before the new rate goes into effect.
7. Dispute Resolution (B2B)
Ation Studios prioritizes direct dialogue and good faith as the first path for solving any commercial divergence. In case of conflict related to this agreement, the parties vow to seek, first, an amicable solution through direct negotiation for a period of up to 30 days. If reaching an agreement is impossible in this period, the dispute may be submitted to arbitration, administered by the Brazilian Business Arbitration Chamber (CAMARB) or equivalently agreed upon chamber, conducted in Portuguese, in Ation Studios' headquarters city, under Brazilian law. Urgent injunctive relief may be requested directly to the Judiciary independently of the arbitral proceeding.
8. Survival and Document Hierarchy
- Survival: Clauses regarding confidentiality, liability limitation, intellectual property, pending payments, indemnification, arbitration, and data retention survive the termination or expiration of this contract, for the period necessary to fulfill their purposes.
- Document Hierarchy: In case of conflict between documents, the following order prevails: (1) Signed Enterprise Contract by the parties; (2) Data Processing Addendum (DPA); (3) This Addendum B (SaaS/B2B); (4) Global Terms of Use; (5) Privacy Policies. Contact our Support Portal for contractual matters.
